The ISM App (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ISM App, including any subscriptions, digital content, and related services.
1. Information We Collect
Information You Provide
- Name, email address, and account identifiers
- Support requests or communications
Subscription & Transaction Information
- Subscription status (active, expired, canceled)
- Subscription type and duration
- Purchase and renewal confirmations provided by Apple
Automatically Collected Information
- Device type, operating system, app version
- Usage data, interactions, and diagnostics
- Approximate location (country or region)
We do not collect or store credit card numbers, billing addresses, or payment credentials.
2. Payments & Subscriptions
All payments for the ISM Subscription are processed by Apple through Apple In-App Purchases. Apple is responsible for billing, payment security, refunds, and charge management.
We receive limited information from Apple solely to:
- Confirm your subscription status
- Enable or disable subscription-based features
- Provide customer support
3. How We Use Information
- Provide and maintain app functionality
- Deliver subscription-based content
- Improve performance, reliability, and usability
- Communicate service-related notices
- Detect and prevent fraud or misuse
4. Analytics & Diagnostics
We may use analytics tools to understand how users interact with the app. These tools collect aggregated and anonymized information to improve features and stability.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
6. Sharing & Disclosure
We do not sell your personal information.
We may share data only:
- With service providers supporting app operations
- To comply with legal obligations
- To protect the rights, safety, and integrity of ISM App and its users
7. International Users
Your information may be processed in countries outside your own. We take reasonable steps to ensure appropriate data protection safeguards are in place.
8. Your Privacy Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
- Opt out of non-essential communications
To exercise your rights, contact us:
📧 [email protected]
📞 +44 751 430 0785
9. Children’s Privacy
The ISM App is not intended for children under 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us using the information above.